Return & Refund Policy

Name: Steven A Gutierrez
Trade Name: Verizone
Phone Number (USA): +1 (828) 202-5374
Email: sales@verizone.store
Physical Address: 19 Schenck Ave #1L, Great Neck, NY 11021, USA
Contact Page: https://verizone.store/pages/contact

At Verizone, we accept returns for defective products only. To request a refund, please provide your order number and return the original item to our business address.

  • Return Request Timeframe: Customers have 7 days from the delivery date to contact us for a return or refund.
  • Return Shipping Costs: We will cover all return shipping costs.
  • Refund Processing Time: Refunds can take several days to process. Once we receive the returned item, we will process the refund within 48 hours. The time for the refund to reflect in your account will depend on the payment method used for the purchase.
  • Non-Returnable Products: Used products cannot be returned.

Welcome to Verizone

At Verizone, we are passionate about providing the best vaping experience for our customers. Founded by Steven A. Gutierrez, our journey began with a simple mission: to deliver high-quality vape products and exceptional customer service to enthusiasts across the globe. Based in Great Neck, NY, we have grown from a small, local business into a trusted name in the vaping community.

Get in Touch

We invite you to explore our website and discover the wide range of products we offer. If you have any questions or need assistance, please don’t hesitate to reach out to us

Email: sales@verizone.store

Phone: +1 (828) 202-5374

Address: 19 Schenck Ave #1L, Great Neck, NY 11021, USA

Our Story

Our founder, Steven A. Gutierrez, recognized a need for a reliable source of quality vaping products. Driven by his passion for vaping and commitment to excellence, he established Verizone as a place where vapers could find everything they need in one convenient location. From e-liquids to devices, our extensive range of products caters to both newcomers and seasoned vapers alike.